Chris and his mechanic, Mike, were awesome when we unexpectedly broke down on the highway while heading home to CT. Based on the positive reviews we read about Total Performance we asked our tow driver to bring the car there (on a Sunday night). Although Chris was already backlogged with his Monday repair schedule, he fit us in so we could resume our 5 hour trip to her home. Thank you Chris for your kindness and empathy and professionalism. We highly recommend you!!! - Doreen B. (5 star review found on Google)
5 star rating by Andrew D. found on Google
I have been driving for 28 years and have owned many vehicles in that time frame. I have struggled for many years to find an honest, reliable, courteous and competent mechanic until I found Chris and his team at Total Performance. I recently had grinding breaks and called Chris to have my breaks replaced. He had a full schedule but managed to squeeze me in for the next day to replace the brakes and rotors. He explained to me "I have to fit you in because I can't let you drive with an unsafe car". I dropped my car off first thing the next morning and my car was ready by the end of the same day just like he said it would be. The amazing thing is that it only cost me $80 dollars. My brakes were still good and just needed to be cleaned and now the grinding noise is gone. Every mechanic I have been to in the past would have charged me for the brakes and rotors but not CHRIS!!! I have been using Total Performance for about 10 years and all of my experiences have been as pleasurable as the one I described. Thank you Chris and the team at Total Performance. - Jeff T. (5 star review found on Google)
Chris and the entire team at TPI are extremely courteous, helpful and knowledgeable. They installed a 2.5" lift and outfitted wheels and tires. Chris walked me through the whole process and added his honest opinion when I asked for them. Top notch. I'd absolutely recommend them! - Angie F. (5 star review found on Google)
Total Performance is one of the best mechanic places I been to. Very professional, friendly and they know how to treat there customer. Appointment dates are pretty far to schedule but that's how you know they a great location to go to. - Hilton C. (5 star review found on Google)
Customer service and work performed on my vehicle was great. Total Performance staff was a pleasure to work with. - Soloman M. (5 star review found on Google)
I really could not be happier with the level of service and the quality of work between Chris and his entire team! I had a 3.5" lift installed along with new 35" tires and MT rims on my 2011 Ribicon. Chris nailed it! In addition to the lift and tires the MOPAR bumper had to be modified to receive the new tire carrier, the installation is perfect with the 48" High Lift jack! Chris took his time explaining every detail to me and why some things would look or work better than others. He took my numerous questions in stride. Next in line......a snorkel and supercharger! 100% satisfied no question! Total Performance is the place! - Christopher Z (5 star review found on Google)
I have to be honest... these guys were fantastic. I took my truck in for a lift kit and tires. Chris walked me through the entire process and helped find me the best deal. A day or two later I had a slight wobble in the front end. They took it back and re-balanced the tires and now it rides like a dream. They were courteous and professional at all times. True professionals. - Rob C. (5 star review on Google)
18 Ramapo Valley Rd
Mahwah, NJ 07430
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